Decades of sales & service experience - now on our AI

Our solution supports outbound telemarketing calls, inbound customer service calls, inbound chat and email customer service. Our language model is trained using hundreds of thousands of customer interations across multiple customer verticals.

Our language model and application is hosted on servers in the EU and is compliant with the GDPR regulations. Data is transfered using API:s and encrypted protocols to further safeguard the customer information.

Our agent solution is trained using hundreds of thousands of customer interactions. In addition we train the customer specific model with your data, products, business model and SLA to add the unique needs for your business.  

The solution is highly motivated and available to place and receive calls in any timezone and 24 hours, 7 days a week. Service windows can be maintained and specific outbound calling times can be managed to yield higher return on outbound calls.

The solution can uniquely mange the Nordic languages and is trained on Nordic calls and customer interactions. We will add more languages as we have trained the specific models.

Our own agent language model is governed by our own Ethical framework that secures the correct behaviour, language and handling of the soft aspects of the case.